Services
At JiAi Intelligent Technology, we offer a full spectrum of services to support your wearable technology needs. From concept to delivery, our comprehensive solutions ensure efficient, reliable, and high-quality results for our clients.
Training Programs
At JiAi, we believe successful long-term cooperation goes beyond product delivery.
That’s why we provide comprehensive training programs designed to help our partners quickly understand our elderly care smartwatch solutions, improve operational efficiency, and build their own professional telecare management systems.
Whether you are a healthcare provider, distributor, telecom operator, nursing organization, or platform integrator, our team supports your staff with practical knowledge, technical guidance, and deployment assistance.
What We Provide
Product Knowledge Training
We help your team fully understand the functionality, application scenarios, and core advantages of our devices.
Training topics include:
- Device features and hardware overview
- SOS emergency functions
- GPS / Wi-Fi / BLE positioning principles
- Heart rate, SpO2, blood pressure and temperature monitoring
- Fall detection and safety alerts
- GEO-fence and remote monitoring
- SIM card setup and network configuration
- Battery management and charging guidelines
- App and platform operation
- Firmware and OTA update management
This allows your sales, technical, and customer service teams to confidently introduce and support the products in your local market.
Platform & System Operation Guidance
For customers building their own monitoring ecosystem, we provide operational guidance and system integration support.
Our engineers can assist with:
- Server deployment guidance
- API and protocol integration support
- Dashboard and platform workflow explanation
- User/device management processes
- Alarm management logic
- Data synchronization methods
- Telecare workflow recommendations
- Multi-device management solutions
We help customers establish a more professional and scalable elderly care management system.
Sales & After-Sales Training
To help partners improve market competitiveness, we also provide practical sales and support training.
Including:
- Product positioning strategies
- Market application scenarios
- Common customer questions and answers
- Troubleshooting procedures
- Remote technical support workflows
- Warranty and maintenance processes
- End-user onboarding guidance
This helps reduce support pressure while improving customer satisfaction.
Customized Training Programs
Different markets require different solutions.
We offer flexible training programs based on your business model and project requirements.
Available formats include:
- Online video meetings
- Remote technical workshops
- Step-by-step documentation
- Product manuals and operation guides
- Training videos and demo materials
- One-on-one engineering support
- Customized onboarding sessions for large projects
Our goal is to ensure your team can independently operate, support, and expand your elderly care business efficiently.
