Privacy Policy

At JiAi Intelligent Technology, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, and products. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect

We collect information in a variety of ways, including when you visit our website, use our products, or interact with our services.

1. Personal Information
   When you register or create an account, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.
2. Health Information
   If you use our health-related products, such as smartwatches, we may collect information related to your health and fitness data, including activity levels, heart rate, and other biometric data. This information is collected only with your consent.
3. Device Information
   We collect data about your device, such as model, operating system, unique device identifiers, and IP address, when you use our products or visit our website.
4. Usage Information
   We collect information about how you interact with our services, including pages viewed, search queries, and the time spent on our website or using our applications.
5. Cookies and Tracking Technologies
   We use cookies, web beacons, and other similar technologies to collect usage data and improve your experience. Cookies are small files stored on your device that help us track and identify users, remember preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.

How We Use Your Information

The data we collect is used for several purposes to enhance our products and services:

1. To Provide and Improve Our Services
   We use your information to deliver our products, process transactions, and improve the performance of our services, including updates and new features.
2. Customer Support
   We use your contact information to provide customer support and respond to inquiries, requests, or technical issues.
3. Marketing and Communications
   With your consent, we may send you promotional emails, newsletters, or notifications about new products and features. You can opt-out of these communications at any time.
4. Health and Wellness Monitoring
   If you use health-related devices, we may use your health data to track your fitness goals, provide insights, and offer personalized recommendations. You can access, update, or delete your health data through your account settings.
5. Legal Compliance
   We may use or disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, and safety of JiAi, our customers, or others.

How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it:

1. Data Encryption
   We use industry-standard encryption technologies to secure sensitive data transmitted between your device and our servers.
2. Access Controls
   We limit access to your personal data to authorized employees, contractors, and service providers who need it to perform their duties. These individuals are required to maintain the confidentiality of your information.
3. Secure Storage
   We store your personal information on secure servers and take reasonable precautions to protect it from unauthorized access, alteration, or destruction.
4. Regular Audits
   We perform regular security audits to assess and improve our data protection practices.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

1. Service Providers
   We may share your information with third-party service providers who assist with payment processing, data storage, customer support, and marketing. These providers are contractually required to handle your data securely and only for the purpose of performing their services.
2. Business Transfers
   In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owner. We will notify you of any such changes and explain how your data will be handled.
3. Legal Requirements
   We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of JiAi, our customers, or others.
4. With Your Consent
   We may share your information with third parties if you provide explicit consent to do so.

Your Rights and Choices

As a user of our services, you have the following rights and options regarding your personal data:

1. Access and Update
   You can access and update your personal information by logging into your account. If you wish to correct or delete any information, you can do so directly through your account settings.
2. Opt-Out of Marketing
   You may opt-out of receiving marketing emails or promotional materials by clicking the "unsubscribe" link in any email we send. You can also contact us directly to request removal from our marketing lists.
3. Data Deletion
   You can request the deletion of your personal data, including health data, by contacting us. Please note that certain information may be retained for legal or operational purposes.
4. Data Portability
   You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
5. Revocation of Consent
   If you have provided consent for us to collect certain data, you may withdraw your consent at any time. This may affect your ability to use some features of our services.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new services. When we make significant changes, we will notify you through email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

• Email: info@immecare.com
• Phone: +86 13517465888
• Address: 1st Floor, Bldg. 9, Longjun Industrial Zone, Heping Road, Longhua District, Shenzhen